Tips for Burnout Recovery

Can’t believe I’m posting this, thought I’d get through it on my own but it’s affecting my entire life and I’m miserable. I’m a senior Endpoint guy, focusing on SCCM Intune and sometimes AVD.

My job is to manage the Windows devices for a global law firm for the majority of their firms in Africa, Asia and Latin America.

Our team is understaffed (there’s 2 of us for 40+ countries) and our IT admins on the ground at each firm barely know AD let alone SCCM or Intune.

My job is to migrate hybrid joined SCCM co-managed to Entra joined Intune managed, very little config exists in Intune so far.

My goal is to finish the migration and leave but I struggle to get up and want to work every day, I get paid very well but not for the amount of work I’m doing and I’m extremely burnt out.

Brushing my teeth, taking a shower and eating food feels like a big task for me, let alone wanting anything or having hope. I’m married, owing taxes, overworked and extremely unhappy.

I’m not sure what to do…talking to management is not an option because I know it’s their neglect that led to this point. I’ve been to a lot of Enterprise orgs but have never seen one as dysfunctional as the one I currently work for. To top it off, we’re trying to prove our worth to the big firms that contribute to the budget which funds our jobs, so there is no room for extra hires offshore to cover work outside of my scheduled hours (my team mate also works the same hours) so when we’re not around, no one is there to support.

I’ve done all I can to educate my peers and junior admins, created documentation and tried to be a senior tech leader and role model, but all I get in return is what I recognize to be disrespect and a lack of recognition for how hard I work.

At this point I’m questioning whether IT is the industry I want to stay in but I wouldn’t know what else would pay me this much outside of building my own consulting firm / MSP which I’ve started to do. No clients yet but the foundational work like setting up my own Azure tenant, Pax8, etc.

If you’ve read this far, I appreciate you and am open to any feedback (positive or negative). Just give it to me straight. I hesitated many times before hitting the Post button a few times but here I am.