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Still getting pure after "clean install" - walkthrough that worked

Jermuuu · 27 Jul 2026 at 14:00 · permalink

Fresh client, still pure on connect. Walking through what fixed it so this stops being the same ticket every week.

Ghostfox · 27 Jul 2026 at 14:10 · permalink

Clean install is not enough if an old Frostbite pk3 is still sitting in etmain. Search the whole folder for frost. Delete every version. Then Downloads only.

Viper_Six · 27 Jul 2026 at 14:18 · permalink

Full quit after. Not alt-tab. Not "I closed the window". Task manager if you have to.

PartWelsh · 27 Jul 2026 at 14:26 · permalink

Linux: case sensitivity. FrostBite.pk3 and frostbite.pk3 are different files. Windows forgives. Linux does not.

Lowz1 · 27 Jul 2026 at 14:34 · permalink

I kept a "backup" copy in a subfolder and the client still saw it. Had to actually delete it.

AndriyProg · 27 Jul 2026 at 14:42 · permalink

Hash on the Downloads page has to match. If your file size is off by even a little, you grabbed the wrong one.

Jermuuu · 27 Jul 2026 at 14:55 · permalink

Deleted every frost*, re-copied from Downloads, hash matched, full restart. Connected. Leaving this so the next person does not spend three hours like I did.

ClanRecruit_Mia · 27 Jul 2026 at 15:02 · permalink

Pinning-adjacent. Linking this from trial DMs. Thank you for writing the full path.

Ghostfox · 27 Jul 2026 at 15:10 · permalink

If it still fails after that, post the exact pure string and OS. Do not just say "it is broken".