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CS2 False positive

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agamerhasnotag
Engineer
Members
45 posts 2 Sep 2022 joined
6 Sep 2026 at 22:24 #1

I'm 39. I've been playing Counter-Strike since 1.3 and I have exactly one account, the one I made two decades ago. 7,302 hours logged on it. Faceit level 10 for years, peak 26k in Premier. No smurfs, no shared logins, no third-party software, no VAC ban, no trade or community ban, nothing on the record before this.

Over the past weeks I've taken three cooldowns in a row, escalating each time: 24 hours, then 7 days, now 31. Each time it lands mid-session and that's the end of it.

The reason given on my Steam support page is, in full: "Unexpected error". That is the entire explanation I've been given for a month off the game a string that says nothing about what was detected.

The group I queue with got hit as well. Same friends I've played with for years, all long-standing accounts in the same situation. I know Valve treats those as affiliate cooldowns and doesn't review them, so none of them are writing in but the practical result is that five accounts with a combined century of playtime are locked out of Premier over something none of us can see.

I've emailed the address a Valve dev pointed to, with the exact subject line requested and nothing in the body beyond my profile URL, exactly as instructed. Whatever the outcome, that part is done properly.

My profile is public and my match history speaks for itself. But three escalating bans, on an account with 7,302 hours and not one sanction in twenty years, justified by the words "unexpected error", is a system failing in a way that's worth being visible.

agamerhasnotag - D&D nights
Nat 1s are character development.

marik163
Engineer
Members
39 posts 1 May 2024 joined
6 Sep 2026 at 22:27 #2

Post steam account and let the Reddit detectives do their thing

marik163 - BF64s
PTFO or mute.

Mortitto
Squad Lead
Members
83 posts 28 Sep 2020 joined
6 Sep 2026 at 22:28 #3

investing in this post

Mortitto - NA nights
I take the dead hours.

Bongstacks
Field Medic
Members
31 posts 20 Dec 2023 joined
6 Sep 2026 at 22:30 #4

Almost the same exact situation with me. I have a friend new to the game with a 31 day cooldown from duoing with me in dust comp games. Never had an issue with this before and we’re just barred from playing the game now. Unfortunately valve is investing in this AI bubble and ignoring all of the faults in an AI VAC system now.

Bongstacks - Trial / new blood
Still learning the smokes.

MarkelK
Engineer
Members
39 posts 4 Feb 2019 joined
6 Sep 2026 at 22:31 #5

Post profile link

MarkelK - BF support
Ammo box is friendship.

Bongstacks
Field Medic
Members
31 posts 20 Dec 2023 joined
6 Sep 2026 at 22:35 #6

I believe him there have been too many false positives this year

Bongstacks - Trial / new blood
Still learning the smokes.

Novovatutinsky1454
Field Medic
Members
32 posts 10 Feb 2026 joined
6 Sep 2026 at 22:37 #7

At least you did not receive a false game ban and lost $5k worth of skins. I’ve never went against the rules or anything. Till this day I don’t know why I got ban. I am sometimes sarcastic in the chat but never use any racial or bad slurs

Novovatutinsky1454 - Server regular
If et-1 is up, I am up.

Adr3aN_33
Covert Ops
Members
59 posts 12 Feb 2020 joined
6 Sep 2026 at 22:38 #8

So many accounts sell like that for cheap...
Cheater, buy a account account doesn't make you safe from getting ban or cooldown.

Adr3aN_33 - Old guard
Jaymod days. Still here.

SpetsnazCaptUnknown
Engineer
Members
46 posts 31 Jan 2024 joined
6 Sep 2026 at 22:38 #9

Sure. Show your profile.

SpetsnazCaptUnknown - ET / smokes
Utility first.

Bongstacks
Field Medic
Members
31 posts 20 Dec 2023 joined
6 Sep 2026 at 22:47 #10

Cheaters deserve the worst but blind trust in an AI VAC will end up with innocent people that are just better than you getting cooldowns/bans. Eventually cs2 will just be people so bad at the game that the AI won’t flag them and cheaters who know how to get around the AI

Bongstacks - Trial / new blood
Still learning the smokes.

etoopiatproizoshlo
Covert Ops
Members
54 posts 8 Jun 2022 joined
6 Sep 2026 at 22:55 #11

Idk it seems like 99% of the time if they don’t attach profile it is a valid ban, but any time it turns out to be a false positive they attach profile plus their logs talking with support thus far

etoopiatproizoshlo - Trial / new blood
Still learning the smokes.

Adr3aN_33
Covert Ops
Members
59 posts 12 Feb 2020 joined
6 Sep 2026 at 22:58 #12

Right cheater...
Try again.

You know, is not that hard to confirm cheaters, as most of the time they are pretty bad on basic task of the game.

Adr3aN_33 - Old guard
Jaymod days. Still here.

Bongstacks
Field Medic
Members
31 posts 20 Dec 2023 joined
6 Sep 2026 at 22:58 #13

Idek you could talk to support everything I’ve seen online is that nothing can be changed about the AIs decision. Have people actually gotten responses from them?

I got my third cooldown two days ago and just figured out how to use OBS and posted the demo

Bongstacks - Trial / new blood
Still learning the smokes.

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