← Return to topic

Disconnected

Apenas_jc · 28 Jul 2026 at 00:16 · permalink

anyone else getting this constantly, especially in menus?

Falaycha · 28 Jul 2026 at 07:18 · permalink

Hey, thanks for reporting this.
Does the disconnect happen only while navigating the menus, or are you also being disconnected during matches? Please also let us know whether you see a specific error message or code when it happens.
For now, try restarting Steam and your router, verifying the game files, and disabling any VPN or background network software. If the issue persists, please share your platform region, connection type, and a rough timeline of when it started.

pascal777508 · 28 Jul 2026 at 07:34 · permalink

Happening to people during matches.

Apenas_jc · 30 Jul 2026 at 20:07 · permalink

Hey, thanks for reporting this.
Does the disconnect happen only while navigating the menus, or are you also being disconnected during matches? Please also let us know whether you see a specific error message or code when it happens.
For now, try restarting Steam and your router, verifying the game files, and disabling any VPN or background network software. If the issue persists, please share your platform region, connection type, and a rough timeline of when it started.
Greetings.
It happens almost 100% in menus, any menu.
It has happened in game too a couple of times.
I will get the error code for you soon.
Dont disappear on us!

Apenas_jc · 3 Aug 2026 at 16:24 · permalink

Hey, thanks for reporting this.
Does the disconnect happen only while navigating the menus, or are you also being disconnected during matches? Please also let us know whether you see a specific error message or code when it happens.
For now, try restarting Steam and your router, verifying the game files, and disabling any VPN or background network software. If the issue persists, please share your platform region, connection type, and a rough timeline of when it started.
Here are the error codes.
https://steamcommunity.com/sharedfiles/filedetails/?id=3777014635
https://steamcommunity.com/sharedfiles/filedetails/?id=3777014496
constantly in menus, any menu. random. no more than 30 sec apart.
annoying as ♥♥♥♥.
nothing has changed setupwise.
same issue on 1GB eth, wifi, even phone tether wifi share.
its the same.

PrimeroAraba · 3 Aug 2026 at 16:33 · permalink

well, looks like i cursed my isp for no reason at all

Timohah · 3 Aug 2026 at 16:49 · permalink

i had this.....i reset my router, MOCA adapter and the fiber hub on the back of my house to fix it.....
if you have a normal modem just unplug it and the router for 10 seconds.....
if you have a fiber optic hub make sure to look for a battery....dont have one unplug for 10 seconds....have one unplug battery and main power.....
if that dont fix it i got nothing....cause this worked for me

Apenas_jc · 3 Aug 2026 at 18:00 · permalink

i had this.....i reset my router, MOCA adapter and the fiber hub on the back of my house to fix it.....
if you have a normal modem just unplug it and the router for 10 seconds.....
if you have a fiber optic hub make sure to look for a battery....dont have one unplug for 10 seconds....have one unplug battery and main power.....
if that dont fix it i got nothing....cause this worked for me
Brother...
i switched off my ISP and played through my phones internet.
exact same issue but connections world apart.
its an EA thing.