Many months passed you still cant mute players or add them to friends in game

Hi there, you can add a friend in-game.
1. Press  R2,  RT,  or TAB  to  open  EA Connect.
2. Scroll  to  Player search.
3. Type  your  friend’s  EA  or  platform  ID  into  the  search  bar.
4. Select Done.
5. Scroll  to  find  your  friend,  then  select  Add  friend.
6. Your  friend  will  get  a  friend  request  which  they  can  accept  in  the  Friend  requests  tab.
If  you  add  a  platform  friend  as  an  EA  friend,  you’ll  be  able  to  keep  playing  together  if  they use  a  different  platform.
If you want to add someone you just finished playing a match with, you can skip the manual search and go to the Recently Met tab to find and add them.
As for the request to mute players, I’ll pass that feedback along to the team.

yes you can.....
to mute go in to squad page in options and click the mic icon next to the one you want to mute....
as for adding people to friends list also hit options and go to the friends list tab at the right side of the page.....every one you have played with in the last day or 2 is listed in the RECENTLY MET tab.......select the name and click send friend request....

▶Watch on YouTube
this is on LameStation but its the same menus on PC.....dont search for the name if you have played with them.....use the recently met tab.....