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Posts by Mortitto
83 postsThanks for the info. Some troubleshooting steps for you:1. Perform a clean bootDisable all non-Microsoft startup services and applications.This helps identify …
If you suspect unfair or abusive play, you can use the steps detailed at the following link to report.HOW TO REPORT CHEATING, ABUSE or HARASSMENT:https://help.…
Try increasing the resolution and also reducing the CPU-heavy settings such as:Mesh Quality / Geometry QualityTerrain QualityObject DensityView DistanceThis sh…
A Dxdiag includes all the specs and useful error reporting to help with troubleshooting. Thanks, EA_Barry.
Check to be super sure your display is connected to your GPU and not the motherboard video port.If you post a newly generated Dxdiag report here, we can take a…
Welcome. EA_Barry.
So long as there is no game file alteration or 'injection' etc., setting up a custom resolution via your GPU control panel should be fine. Thanks. EA_Barry.
Virtual Environments and VMs are disallowed in part because they can enable certain forms of cheating. I do not foresee that changing any time soon. Thanks. EA…
Try a clean install of the 610.88 driver set. We are seeing reports that is working well. Let us know either way. Thanks. EA_Barry.
Thanks Petuss, some troubleshooting steps for you:1. Perform a clean installation of your graphics driver. Use DDU in Safe Mode.2. Update storage drivers. Inst…
Something is up with your PC if it is Bluescreening. If you post a newly generated Dxdiag report here, we can take a look and likely suggest troubleshooting st…
Rather than an OAuth token, there was likely a backend refresh of a session or another token. Thanks for letting us know your issue is resolved. EA_Barry.
Clockington, some troubleshooting steps to try:1. Restart your modem/router. Power both off for 30–60 seconds, then reconnect and test again. Reboot your PC to…
Try pressing the Shift Key five times; you may have accidentally turned on the Accessibility option called Sticky Keys, and this will turn that off. Thanks EA_…
Good suggestions here from xKRISBUDx, thanks for posting. EA_Barry.
Linux support is unlikely any time soon for technical reasons. Thanks. EA_Barry.
Gumba, please change to a regular retail build of Windows. You are currently on an unsupported Insider or Preview build. Thanks, EA_Barry.
Gumba, if you post a newly generated Dxdiag report here, we can take a look and likely suggest troubleshooting steps for you. You can link to it via Google Dri…
EA AntiCheat blocks the EVGA driver-x64.sys (often tied to legacy EVGA FlowControl or Precision tools) because it contains a known security vulnerability that …